To protect our customers and prevent fraudulent COD orders, Cash on Delivery orders may be verified before dispatch.

Antah generally aims to dispatch orders within 24 hours. Some verified orders may require additional processing or verification and may take up to 48 hours.

Antah normally does not dispatch orders on Sundays. Public holidays and exceptional operational closures may also affect dispatch. Orders affected by such closures will generally be processed on the next available business day.

After dispatch, domestic delivery is generally expected within 3–4 days.

Delivery may take longer because of the delivery pincode, remote locations, courier delays, weather, holidays, transportation issues, government restrictions or other circumstances beyond Antah's reasonable control.

Orders are shipped through major courier and logistics networks. The courier partner may vary depending on the destination and service availability.

Once an order is dispatched, tracking information may be shared through email or WhatsApp.

If tracking does not update properly or you have a shipping-related concern, please contact Antah support with your order number.

If a shipment is delayed beyond the estimated delivery period, Antah may investigate the issue with the applicable courier partner.

• We may investigate the courier delay.
• Available tracking/status information may be shared.
• We will provide reasonable customer assistance.
• If a shipment experiences an unusually long delay, an applicable cancellation, replacement or refund option may be considered.

If a shipment is lost, missing or misplaced in transit, Antah may raise an investigation or claim with the courier partner.

If the courier officially confirms the shipment as lost, Antah will arrange an appropriate resolution, which may include a replacement subject to availability or an applicable refund.

Customers should carefully verify their shipping address before placing an order.

• Address changes may be considered before dispatch.
• The new address must be successfully verified.
• Address changes are generally not possible after dispatch.
• Available courier options may be explored for post-dispatch requests.

Customers should remain available at the delivery address and keep their registered phone number reachable.

If delivery fails due to an incorrect address, repeated unavailability, refusal to accept delivery or another customer-attributable reason, reasonable or actual re-shipping and logistics costs may apply.

If the parcel is returned to Antah as a Return to Origin (RTO), re-shipping charges may apply if the customer requests another delivery.

Please inspect the outer parcel condition at delivery where reasonably possible.

• Check for visible damage or tampering.
• Where possible, report the condition to the courier.
• Take photographs/videos of the parcel.
• Keep the shipping label and packaging.
• Record and preserve the unboxing video.

If the product itself is damaged or the wrong item is received, the matter will be handled under Antah's 7-Day Refund & Replacement Policy.

If courier tracking shows your order as “Delivered” but you have not received the parcel, please contact Antah promptly.

• We may raise a courier delivery investigation.
• OTP or delivery confirmation may be requested.
• Tracking information or other evidence may be reviewed.
• The final resolution will depend on the courier investigation, circumstances and applicable policy/law.

Delivery may not be available to every pincode.

If your pincode is not serviceable, Antah may inform you, seek an alternative serviceable address, place the order on hold or cancel the order and provide any applicable refund.

Antah makes reasonable efforts to pack every order safely and appropriately for transportation.

Depending on the product, packaging may include original product packaging, shipping boxes, protective materials and other suitable packaging materials.

Antah currently offers shipping within India only.

International shipping terms will be added separately if Antah launches international delivery in the future.