This Privacy Policy explains how Antah Spiritual collects, uses, stores, shares and protects information when you visit antah.in, place an order, create an account, communicate with us or otherwise use our Services.

By using the website or providing information to us, you acknowledge this Privacy Policy and the applicable processing described here, subject to your rights under applicable law.

Depending on how you interact with Antah, we may collect the following categories of information:

Information may be collected directly from you or automatically through your use of the website.

• When you create an account.
• When you place an order.
• When you subscribe to communications.
• When you contact customer support.
• When you communicate through WhatsApp, phone or email.
• When you submit reviews, photographs, videos or testimonials.
• Through cookies, pixels, analytics and similar technologies.
• Through payment, shipping and technology service providers.

We may use information for the following legitimate business and operational purposes, subject to applicable law:

When you place an order, we may collect information necessary to process the transaction and deliver your order.

Payment processing may be handled by authorized third-party payment providers, including Cashfree.

For Cash on Delivery orders, Antah may use the customer's phone number, shipping address and order information to verify the authenticity of the order.

This may include contacting the customer through phone or WhatsApp.

Information may also be used to detect suspicious transactions, repeated failed deliveries, fraudulent activity or misuse of the COD facility.

To deliver your order, relevant information such as your name, shipping address, phone number and order/shipment details may be shared with applicable courier and logistics partners.

These partners use the information to perform shipping, tracking, delivery and related logistics services.

If you contact Antah through email, WhatsApp, phone or other communication channels, we may retain reasonable records of the communication.

These records may be used for:

• Resolving customer complaints.
• Order verification.
• Refund and replacement processing.
• Fraud prevention.
• Quality and service improvement.
• Dispute resolution.
• Legal and compliance purposes.

Subject to applicable consent and communication preferences, Antah may send promotional or marketing communications through email, WhatsApp, SMS, phone notifications or other available channels.

These communications may include:

• New product announcements.
• Special offers and discounts.
• Festival or seasonal campaigns.
• Educational or informational content.
• Relevant product recommendations.

Customers may opt out of marketing communications using the available unsubscribe or opt-out mechanism.

Antah may use cookies, pixels, tags, local storage and similar technologies to operate and improve the website.

These technologies may help us:

• Keep the website functioning correctly.
• Remember preferences.
• Understand website usage.
• Measure advertising performance.
• Provide relevant advertising.
• Understand customer journeys and conversions.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

Antah may use analytics and advertising technologies to understand website activity, measure marketing performance and improve advertising relevance.

This may include technologies provided by third-party advertising, analytics or social-media platforms.

These platforms may collect information according to their own privacy policies and terms.

Antah may share relevant information with service providers when necessary to provide our Services.

If you voluntarily submit reviews, photographs, videos or testimonials, Antah may use the submitted content for website, marketing, advertising, social-media and promotional purposes, subject to the applicable terms and your rights under law.

Customers should avoid submitting sensitive personal information that they do not want publicly displayed.

Antah takes reasonable technical and organizational measures to protect customer information against unauthorized access, loss, misuse, alteration or disclosure.

Depending on the nature of the information and service involved, safeguards may include access controls, secure systems, authorized service providers and operational security practices.

Antah retains information only for as long as reasonably necessary for the purposes described in this policy, including:

• Order and transaction management.
• Customer support.
• Refunds and replacements.
• Tax and accounting requirements.
• Fraud prevention and security.
• Dispute resolution.
• Legal and regulatory obligations.

Some information may therefore need to be retained even after an account is deleted where retention is legally required or reasonably necessary for legitimate business purposes.

Subject to applicable law, customers may have rights relating to their personal information.

Customers may request deletion of their account or personal information by contacting Antah using the email address provided below.

Certain information may need to be retained where required for tax, accounting, legal, fraud-prevention, dispute-resolution or other legitimate purposes.

Antah's Services are intended primarily for adults.

We do not knowingly seek to collect personal information from children in circumstances where parental authorization is required by applicable law.

If a parent or legal guardian believes that a child has provided personal information to Antah without appropriate authorization, they may contact us so that we can review the matter and take appropriate action where required.

The Antah website may contain links to third-party websites, platforms or services.

Once you leave Antah's website, the third party's own privacy policy and terms may apply.

Antah is not generally responsible for the privacy practices, content or security of independent third-party websites, subject to applicable law.

If Antah becomes aware of a security incident affecting customer information, we may take reasonable steps to investigate, contain and address the incident.

Where notification is required under applicable law, Antah will follow the applicable notification requirements.

Antah may update this Privacy Policy from time to time to reflect changes in our Services, technology, data practices or applicable legal requirements.

The latest version will be published on this page with an updated “Last Updated” date.

Where practical, we may provide reasonable notice of material changes.

This Privacy Policy should be read together with Antah's other website policies.